FAQ

Frequently Asked Questions

Answers to common questions about using SmashPDF and our privacy practices.

Where are my files processed?

Whenever possible, file processing happens in your browser so files stay on your device. If a tool requires server-side processing we clearly mark the tool and explain why server processing is needed.

Do you keep uploaded files?

Files uploaded for server-side processing are retained only as long as necessary to complete the requested operation and are deleted thereafter. See the Privacy Policy for details. [CONFIRM: retention time per tool]

How do I contact support?

Use the contact form or email mayanknailwal6@gmail.com. If SMTP is configured on the server the contact form will send messages directly to our support inbox.

Are there file limits?

Client-side tools are limited by the memory and CPU of your device. Very large files or very large batches may fail on low-end hardware; in these cases consider splitting the file or using a server-side workflow.

Can I use SmashPDF for commercial purposes?

Yes. The tools are provided for general-purpose use, but you are responsible for ensuring you have the rights to any files you upload or process.